1. Introduction

This page provides important legal information about how TradeTack operates.

By using TradeTack, you agree to the policies and procedures outlined on our website, including our Terms & Conditions, Privacy Policy, Product Trial & Return Policy, and Shipping Policy.

2. Marketplace Role

TradeTack operates as a secure marketplace platform that connects buyers and sellers.

While individual sellers list and ship their own products, TradeTack provides:

• Secure payment processing
• Escrow protection
• Customer support and dispute mediation
• Platform oversight to promote fair and transparent transactions

3. Platform Rights

To maintain marketplace integrity, TradeTack may:

• Remove listings that violate platform rules
• Suspend accounts involved in fraud or prohibited activity
• Review and act on disputes based on available evidence

All actions are taken in accordance with published policies.

4. Fees & Commissions

TradeTack applies platform service fees to completed transactions.

Any applicable commissions or processing fees are clearly displayed to sellers through their account dashboard.

5. Returns & Refunds

Returns and refunds are governed by our Product Trial & Return Policy.

Eligible products are covered by a 5-day trial period and approved refunds are processed within 5–10 business days.

6. Service Availability

TradeTack works to ensure reliable service and platform availability for all users.

7. Governing Law

This Legal page and all TradeTack policies are governed by the laws of:

Alberta, Canada

Need Help?

If you have any questions about your return, contact us anytime: