Buyer Protection, Trials & Returns

• TradeTack provides Buyer Protection to help ensure buyers receive items as described.
• Only products explicitly marked as “5-Day Trial Eligible” qualify for trial returns.
• All other sales are final unless Buyer Protection applies.
• Return requests must be submitted within the stated timeframe. Approved returns are shipped according to instructions provided by TradeTack.

Shipping

• Sellers are required to ship orders within 3 business days of purchase unless otherwise stated on the product page.
• TradeTack may intervene under Buyer Protection if sellers fail to meet shipping obligations.

Payments & Escrow
Payments are processed at checkout and held in escrow by TradeTack.

Funds are released to the seller only after:

• Delivery is confirmed, or
• An applicable 5-Day Trial period has ended without an approved return.
• TradeTack manages the escrow process and is responsible for resolving disputes and Buyer Protection claims.

Platform Responsibility

• TradeTack operates as a marketplace and does not own inventory.
• However, TradeTack is the final decision-maker for disputes, returns, and Buyer Protection claims conducted through the platform.